The Duty of Developers and Home-Buyers

As house price continues to climb, it is paramount that developers enhance the value of their products from a design and quality standpoint.

In order to realize the Malaysian dream of a better house, better home, home-buyers should act as the devil’s advocate for developers, objectively to keep them in check and also to accredit those with commendable quality products and services.

So, what exactly is QLASSIC? And how can it help you to choose a good quality house no matter the price? Here’s your answer.


What is QLASSIC?

Achieving substantial quality on construction workmanship has always been an uphill climb for most developers and construction companies since the beginning of time.

In 2007, QLASSIC (Quality Assessment System in Construction) has been introduced by the Construction Industry Development Board (CIDB) as an independent assessment tool to measure and evaluate the quality of workmanship of building projects based on the Construction Industry Standard (CIS 7:2006).


Why is QLASSIC Scoring Important?

For Home-Buyers:

High QLASSIC scorings indicate developers’ emphasis on workmanship and our commitment in delivering the best product to the market. It includes developers’ attention to details in our planning and construction processes and the outcome of the finished goods.

Therefore, it is crucial for home-buyers to be aware of the developers’ QLASSIC scorings, or at the very least, to have some ideas on how it works and its implications.

With this valuable knowledge, home-buyers are able to determine whether the project has met the rolled-out standards and criteria specified by CIDB, which ultimately enables home-buyers to make better decisions and minimize the risks of buying a property which construction defects can be found at every corner.

After all, quality should always be paramount in the consumers’ minds regardless of product.


For Developers:

QLASSIC plays a substantial role in many aspects for the industry players as well.

Not only does it serve as a benchmark for developers’ quality performance against industry standards, it allows relative and quantitative comparison of workmanship that could be the guideline of construction standards so that developers can know exactly where they fell short and improve accordingly.

In long-terms, it saves developers tons of money because it alleviates us from whopping expenditures of rectification works.

Besides, offering quality products to home-buyers does the developers’ reputation good because nothing beats the gratification of knowing they have made the best choice when it comes to choosing the right property from the right developer.

Assessment Criteria and Inspection Process

The QLASSIC assessment is done during the process of both construction and completion stages of development.

The assessment scopes are targeted at multiple aspects which include structural works, architectural works, mechanical and electrical (M&E) works as well as external works.

The areas of inspection cover;

  • floor finishes
  • wall
  • ceiling
  • door
  • window
  • internal fixtures (e.g wardrobe, bathtub, sink, railing etc.)
  • basic M & E fitting
  • roof
  • apron and perimeter drain
  • external drain
  • roadwork and carpark on the ground
  • footpaths and turfing
  • playground

The assessment will determine the extent of defects found in a building which include hollowness, cracks and damages, unevenness as well as functionality, with the examiners’ own judgement-by-visuals and assessment tools. The score for each component is as below:

QLASSIC score for each component

QLASSICS adopts the principle of ‘first time inspection’, meaning that corrected construction works after the assessment will not be reevaluated in order to ensure contractors and developers do things right the first time and every time.

A meticulous and detailed assessment will be carried out on randomly and statistically selected samples with a sample size sufficient to represent the whole project based on plans, drawings and sampling guidelines specified in the CIS7:2014 standard.

To find out more, feel free to contact us at 06-2810003 or visit our website at


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